Privacy Policy

Template notice: This page is a starting template prepared for VNavigatee Consultants Pvt. Ltd. It should be reviewed by a qualified legal professional and updated to reflect the company’s actual practices before the website goes live.

1. Who we are

This website is operated by VNavigatee Consultants Pvt. Ltd. (“VNavigatee”, “we”, “us”), Hyderabad, India. This policy explains how we handle personal information collected through this website.

2. Information we collect

When you submit an enquiry form, we collect the details you provide, such as your name, email address, phone number, country of interest, service required, education level, preferred intake, message and, on the immigration enquiry form, profile information such as country of residence, age range, work experience, language test status and preferred pathway. We also record the page from which you submitted the form.

We ask you not to submit passport numbers, identity numbers or documents through website forms.

If analytics or advertising tools are enabled, they may collect technical information such as device type, browser, pages visited and approximate location through cookies or similar technologies.

3. How we use your information

• To respond to your enquiry and contact you by phone, email or WhatsApp.
• To provide counselling and the services you request.
• To maintain records of enquiries and improve our services.
• To measure website performance and the effectiveness of our marketing, where analytics are enabled.
• To comply with legal obligations.

4. Legal basis and consent

We process the information you submit on the basis of your consent, given when you tick the consent box on our forms. You may withdraw your consent at any time by contacting us. We aim to handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and its rules as they come into effect.

5. Sharing your information

We do not sell your personal information. We may share it only where necessary to provide the services you request (for example, with institutions you choose to apply to, or with an authorised immigration professional where individual advice is required), with service providers who help us operate this website and our communications (such as email and hosting providers), or where required by law.

6. Data retention and security

We keep enquiry information only for as long as needed for the purposes described above or as required by law. We use reasonable technical and organisational measures to protect personal information, but no method of transmission over the internet is completely secure.

7. Cookies and analytics

This website may use cookies and analytics tools such as Google Analytics, Google Tag Manager and Meta Pixel to understand how visitors use the site and to measure advertising. You can control cookies through your browser settings. [To be updated to list the tools actually enabled.]

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent. To make a request, contact us using the details below.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last revised.

10. Contact us

VNavigatee Consultants Pvt. Ltd., Unit 402, 4th Floor, Manjeera Trinity Corporate Building, KPHB, Hyderabad - 500072. Email: info@vnavigatee.com. Phone: +91 99896 12716.

[Grievance officer name and contact details to be added, if applicable.]